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Dirigo Telecommunications Receives 2006 “Product of the Year” Awards from Customer Interaction Solutions and Internet Telephony Dirigo iQueue™ is the Only Full-featured IP-PBX/ACD Honored
PORTLAND, Maine — Jan. 24, 2007 — Dirigo Telecommunications, Inc., a provider of world-class business communications solutions for small- to medium-sized businesses, today announced that its Dirigo iQueue™ has been selected as 2006 “Product of the Year” from Customer Interaction Solutions and Internet Telephony. iQueue is the only full-featured IP-PBX/ACD to be honored by both publications.
“Dirigo Telecommunications places great importance on breaking new ground in the telephony industry,” said Bill Hunt, president of Dirigo Telecommunications. “We are honored that iQueue has been selected for so many awards from our peers in the industry this year.” iQueue also won “Best of Show” at the Internet Telephony Conference and Expo West 2006.
iQueue, which was introduced to the market in October 2006, provides robust private branch exchange (PBX) features with the advanced capabilities of leading automatic call distributor (ACD) solutions. Designed with the functionality, scalability and redundancy of world-class, enterprise solutions, iQueue is priced specifically for growing small- to medium-sized businesses. The system is powered by an “Intelligent Assistant™” decision engine which provides unlimited flexibility for businesses to communicate with customers.
Both Customer Interaction Solutions and Internet Telephony are published by Technology Marketing Corporation (TMC), one of the world's foremost publishers of magazines and Web sites covering communications technology. “The companies our magazines recognize are pioneers and are responsible for the amazing growth in the VoIP and IP communications market in 2006,” said TMC president and editor-in-chief, Rich Tehrani. “They represent truly outstanding achievement and innovation in the industry.”
About Dirigo Telecommunications, Inc.
Portland, Maine-based Dirigo Telecommunications, Inc. provides world-class business communications solutions for small- to medium-sized businesses. Led by an executive team of recognized innovators in the industry, Dirigo’s customer contact offerings are uniquely intelligent and scalable, without being cost prohibitive. The company’s premier product, iQueue™, was launched in 2006 at the Internet Telephony Conference and Expo West where it won “Best of Show.”
Dirigo Telecommunications derived its name from the Latin word “Dirigo” which means “I lead.” For more information about Dirigo Telecommunications, please visit www.dirigotelecom.com.
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